dcc999 Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the dcc999 platform and all its services. When you create an account on dcc999 or use the platform, you are automatically considered to have agreed to these Terms.

dcc999 is a safe and reliable online gaming platform for players in Bangladesh. We follow SSL encryption and fair play principles. Do not use the platform without reading and understanding these terms.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to create and use an account on dcc999. This platform is open only to those aged 21 and above. If an age violation is proven, the account may be immediately closed and any deposited funds may be forfeited.

2.2 Registration Requirements

• Each individual may open only one account.
• Providing accurate and truthful information at the time of registration is mandatory.
• If you register with false or incorrect information, your account will be cancelled.
• Opening multiple accounts under one person's name is strictly prohibited.
• dcc999 may request documents for identity verification at any time.

2.3 Account Security

It is your responsibility to keep your account login details completely confidential. Never share your password with any third party. If you suspect unauthorised access to your account, notify us immediately through our 24/7 live chat.

3. Deposits and Withdrawals

3.1 Deposits

bKash, Nagad and Rocket can be used to deposit funds on dcc999. The minimum deposit amount is ৳100 (for each method). Deposited funds are generally credited to the account instantly.

3.2 Withdrawals

• The minimum withdrawal amount is ৳500.
• The standard withdrawal processing time is 5 to 30 minutes.
• Identity verification may need to be completed before a withdrawal.
• Withdrawals can only be made to a registered payment method.
• The required wagering conditions must be met before withdrawing bonus funds.

3.3 Currency

All transactions on dcc999 are conducted in Bangladeshi Taka (BDT / ৳). No other currency is supported.

4. Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. For example: if you deposit ৳1,000, the bonus is ৳1,000 — bringing the total balance to ৳2,000. A minimum wagering requirement of 10 times must be met to withdraw this bonus.

4.2 Bonus Usage Terms

• Bonuses must be used within a specified time after being credited to the account.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• dcc999 reserves the right to modify or cancel any bonus at any time.
• If bonus abuse is proven, the bonus and any associated winnings will be cancelled.
• Taking bonuses using multiple accounts or false information is strictly prohibited.

4.3 VIP Program

The dcc999 VIP program has four tiers: Bronze — weekly cashback up to 0.4%; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5%. You can advance to higher tiers by playing games regularly.

5. Gaming Rules

5.1 General Gaming Terms

All games on dcc999 are conducted fairly, following fair play principles. Game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial. Any attempt to play games through cheating or unfair means will result in account cancellation.

5.2 Prohibited Activities

• Using software or bots to play games automatically.
• Colluding with other players to gain an advantage.
• Attempting to win unfairly by exploiting system vulnerabilities or bugs.
• Using the platform for the purpose of money laundering.
• Using fraudulent identity or payment information.

5.3 Technical Issues

If a game result is affected by a network disconnection or technical error, the data stored on dcc999's servers will be considered final. If you have a dispute regarding this, please contact us via live chat.

6. Account Suspension and Closure

6.1 Closure by dcc999

dcc999 may suspend or permanently close any account without prior notice for the following reasons:

• Violation of any clause of these terms.
• Providing false or incomplete registration information.
• Abuse of bonuses or promotions.
• Money laundering or fraudulent activities.
• An account being operated by a person under 21 years of age.

6.2 Closure by the User

You may request to close your account at any time via 24/7 live chat or email. You will be given the opportunity to withdraw any verifiable balance before the account is closed.

7. Intellectual Property Rights

All content used on the dcc999 platform — logos, brand names, graphics, software and text — are the intellectual property of dcc999. Reproducing, distributing or using them for commercial purposes without written permission is strictly prohibited.

Game software and content belong to the intellectual property of the respective game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.) and are governed by their respective terms and conditions.

8. Privacy and Data Protection

Details on how your personal information is collected, stored and used are described in our Privacy Policy. By registering, you also agree to that policy.

dcc999 does not sell your information to third parties. However, it may disclose information to the relevant authorities where required by law or to prevent fraud.

9. Responsible Gaming

dcc999 believes in responsible gaming. Playing games is a form of entertainment — it should not be considered a reliable way to earn money.

• Do not bet more money than you can afford.
• Do not cut back on personal or family essential expenses to fund gaming.
• If you notice signs of gaming addiction, seek help.
• This platform is for those aged 21 and above only.

Visit our Responsible Gaming page for detailed guidance.

10. Limitation of Liability

dcc999 will not be liable for any loss caused by technical errors, server downtime, internet disconnection or third-party faults. Use of the platform is entirely at your own risk.

We always strive to ensure uninterrupted service, however temporary disruptions may occur due to maintenance or unforeseen circumstances. In such situations, dcc999's maximum liability is limited to the deposited balance.

11. Dispute Resolution

If you have a dispute or complaint, please first contact our support team via 24/7 live chat or email. We will try to resolve the matter within a reasonable time.

If you are not satisfied with the support team's resolution, write to us by email for the formal dispute process: [email protected]

12. Changes and Updates

dcc999 reserves the right to change, amend or cancel any part of these terms at any time. For significant changes, a notice will be sent to the registered email or posted on the platform.

If you continue to use the platform after a notice has been issued, you will be considered to have accepted the revised terms. If you do not agree to the new terms, you may request to close your account.

13. Contact

If you have any questions about these terms, please contact our support team:

• Email: [email protected]
• Live Chat: Active 24/7, support available in Bengali

Our support team is always ready to assist you.